Frequently Asked Questions

Your health and safety is our top priority. Our vessel will be sanitized between trips, and all county, state, and federal regulations are adhered to. .

Our Captain and crew reserve the right to refuse boarding to anyone not in compliance with regulations. Refunds will not be available to those non-compliant with COVID-19 regulations. These regulations are subject to change and we are doing our absolute best to keep you informed on how to have the most safe and fun trip possible.

Current guidelines are posted at and

If you have any questions about how these rules apply to your excursion with Green Island Charters, please do not hesitate to contact us

Please contact us should your trip be impacted due to COVID-19. We will evaluate each situation on a case-by-case basis and do our best to ensure you can join us on an excursion once all regulations are complied with. Read our full cancellation policy.

We can promise you fun not sun. Each day here on the island is different and the weather is always changing. That means if it is drizzling but still safe for us to make way your trip will commence as scheduled. However, in the event it is unsafe for departure the Captain reserves the right to cancel a trip for any weather (or mechanical) related reasons. We will do our best to reschedule your trip while you are still on Maui or offer a full refund if this is the case. 

Less is more! All you will need is a hat, your swimming gear, a towel, and reef safe sunscreen in a tube (sorry, no aerosols on board). You are welcome to wear clean, non-slip footwear on the boat.

There is limited storage on board but there is space for a small backpack or dry bag to keep a few of your essentials. 

If you would like to bring your own snorkel gear or life vests please let us know ahead of time. 

We are happy to answer any questions about what you might need for your specific adventure. 

We love tiny humans! But sadly if your little one is under the age of two years old, or is too small to sit and walk comfortably on their own we ask that you do not bring them on board. Due to the unpredictable nature of the ocean we have to be prepared for some bumps along the way. Everyone must be able to have both hands at the ready for bracing themselves if need be. 

Our Captains and crew are all first aid certified, and have extensive marine experience. Your safety is our top priority! Because of that, we ask that no guests under the age of 2 years old be brought on board, all individuals are medically and physically fit to snorkel/fish/ride along, and that all orders from the Captain and crew are abided by. 

All safety gear is USCG compliant, and we voluntarily complete an annual safety examination by the USCG. 

A full safety briefing is provided prior to boarding our vessel. And you can always call to ask any questions you might have.

Technically, yes. We have a small marine head located on board. It is really best to be used for emergencies only as it is a cozy space and our amazing Captains are responsible for disposing of any waste at the end of each trip. 

NOTE: As of 12/02/2022 they land-based restrooms at the Kihei Boat Landing are closed until further notice.

Marine life approaching you while swimming is rare. However, our Captain will have provided you a briefing of what to do in the event you are so lucky to see an animal while in the water. We will never approach whales or sea life beyond regulations. If they approach us while underway or while drifting, the Captain will safely cut the engines and have everyone stay aboard and observe in awe.  After all, we are visitors in their ocean homes. 

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